What normally happens is that an engineer from the insurance company or appointed by them will inspect your car and place a value on it, taking account of market trends and car value guides.
They will take into account the condition of the car before the incident took place including the bodywork, mileage, interior and service history. Once the engineer has completed their report they will carry out a series of industry database checks designed to safeguard against fraud.
Once these have been successfully completed, payment will be sent to you, subject to the deduction of any excess.
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Claims